Product systemsPrivate build
Commercial Puzzle Products
Gameplay systems, puzzle generation, validation, accessibility, QA, and release planning for Ripplebound and Pugdoku.
DataOperationsSystems
Amy Laird · Austin–San Marcos, Texas
I turn messy systems into decisions people can trust.
Data analyst, project manager, and process improvement specialist with a track record of finding the broken logic beneath operational problems, then building a system that actually works.
Open to permanent analyst, program, operations, and public-sector roles. Select consulting projects considered.
70+staff led across a complex public-health response
220+schools and departments supported
1,000+legacy reimbursement requests reviewed
8,000notifications supported in a single day
01 / Selected work
Different problems.
The same operating pattern.
Find the ambiguity. Trace the rules. Test the evidence. Build something usable.
Public-sector intelligence
Texas Food Program Intelligence Engine
A structured analysis system for turning fragmented program rules and public data into defensible decisions for Texas nutrition programs.
- Rule-based eligibility logic
- Audit-ready evidence paths
- Designed around real reviewer decisions
Research architecture
Voynich Transition Grammar
Reproducible quantitative analysis of an ambiguous manuscript, with explicit methodology, bounded claims, and testable evidence.
Decision tooling
SSO Proximity Screener
A screening tool that converts location and program data into a clearer operational review surface.
AI systems
Continuity Engine
A structured approach to preserving state, constraints, and decision continuity across long-running AI-assisted work.
02 / Experience
Systems work under real pressure.
Reconciled the records behind disaster-recovery reimbursements.
Reviewed roughly 1,000 legacy requests for reimbursement across grant systems and state ledgers. Traced missing vendors, duplicate records, negative payable amounts, inconsistent codes, and absent payment dates to the point where the discrepancy could be explained and corrected.
Built operational clarity during a fast-moving health response.
Advanced from case investigator to supervisor to epidemiology lead. Led more than 70 staff, supported over 220 schools and departments, built SQL-supported tracking workflows, and maintained quality controls for outbreak data and large-scale notifications.
Tested program decisions against the governing logic.
Reviewed area-eligibility determinations across multiple systems, identified feeder-pattern and campus-matching issues, and challenged decisions when the available evidence did not support the claimed result.
03 / How I work
Bottom-up analysis.
System-level answers.
Trace the evidence
I follow the record to the source instead of trusting the first summary.
Expose the logic
I make rules, assumptions, exceptions, and decision points visible.
Build the control
I turn what we learned into a tracker, workflow, dashboard, QA rule, or repeatable process.
Test the handoff
A system is not finished until someone else can understand and use it.
04 / Pixel Pulse consulting
Need the system fixed before you need a full-time hire?
I take on a limited number of focused projects where the problem is messy but the outcome can be clearly defined.
Data cleanup + controls
Rebuild spreadsheets, exports, trackers, and reporting files so the numbers can be trusted.
Decision dashboards
Create a focused view of the information someone actually needs to decide or act.
Workflow + SOP design
Convert scattered knowledge into a process with ownership, rules, checkpoints, and handoffs.
AI workflow architecture
Design repeatable AI-supported work with boundaries, verification, and human accountability.
05 / Contact
Bring me the problem everyone has learned to work around.
For permanent roles, project conversations, or a difficult system that needs a sharper pair of eyes.